HBO Max is one of the largest streaming services with a vast library of popular TV shows and movies, like Titans, House of the Dragon, Shaq, The Big Brunch, and many others. Every niche’s content will keep you entertained. Therefore, it might be frustrating when HBO Max is not working, and you are in the urge to watch a movie or TV show. HBO Max offers continuous streaming, but things sometimes go differently than planned. There are several reasons why this app is facing this issue, including slow internet, damaged cache, outdated app, and server issues, among others. This article will examine numerous steps to fix HBO Max Not Working.
How To Fix Easily HBO Max Not Working?
Having issues with the HBO Max app? Provided below are some troubleshooting methods to fix HBO Max not working.
Check Servers Of HBO Max
The most prevalent reason facing this issue is server downtime. You may face streaming content issues if HBO Max’s servers are unavailable. You may check out the HBO Max page on DownDetector.
Well, you will gain an insight into any issues with the server of HBO Max during the previous several hours. Also, you will know if other HBO Max users have encountered server issues. If there is an issue with the server, it is now unavailable for whatever reason. Then it would be best if you waited till the issue was fixed. Unfortunately, you can do nothing since server issues cannot be fixed on the user’s end.
A slow and inconsistent internet connection is another important reason HBO Max faces issues. HBO Max requires a reliable Internet connection to stream videos. If you are dubious of the slow internet, you may visit Fast.com or SpeedTest to check your internet speed. If your Internet connection is slow, do the following to speed it up?
1 – Unplug all devices from the Wi-Fi and save the one you are streaming HBO Max on.
2 – Ensure there’s less space between the router and the device. For example, if your device has an Ethernet connection, you may connect your router to your device via an Ethernet cable.
3 – If the device supports the 5GHz band and has a dual-band router, switch to 5GHz on your router and connect it to it.
4 – You can even power cycle the router to clear it of any technical issues.
5 – If you can switch to another network, see whether you still face the issue.
Ensure You’ve An Active Subscription
To watch HBO Max, you must have a current subscription. Follow the steps below to check if your subscription is active.
1 – Click this link to get to the HBO Max website. If you haven’t already, sign in to your account.
2 – Click the Subscription button in the top right corner of your profile.
3 – Check for the Next Billing Date. This will show you when you’ve to pay for the subscription and whether you’ve an active subscription.
Update HBO Max App
Older HBO Max may also create this issue. To resolve any issues with the HBO Max app, try updating it to the most recent version. Follow the steps outlined below to do this.
1 – Open your device’s app store (Play Store, App Store, or any other).
2 – In the search bar, look for HBO Max and open the relevant search result.
3 – To update the app, tap the Update button located here.
4 – After updating the app, open it on your device to see whether you still face this issue.
Sign Out Of All Devices And Then Re-Sign in
If you’re signed into many devices, then it might also result in this issue. A device limit on HBO Max enables you to use your account simultaneously on three devices only. If you try to stream HBO Max while three devices already use it, you will need help. First, you should sign out of all the devices and log in again. Follow the steps outlined below to do this.
1 – Launch your browser and head to the HBO Max website.
2 – Verify that you’ve signed into your account; you must do that.
3 – In the top right corner, click the Settings icon.
4 – Go to the Devices section.
5 – Click Manage Devices, then click Sign Out All Devices.
6 – Sign into the device you wish to stream HBO Max.
Another reason HBO Max might not be working is a corrupted cache. However, you can easily clear the app’s cache to fix this issue. The methods for clearing the cache of the HBO Max app are as follows.
1 – Hold the HBO Max app and select the App Info icon.
2 – Choose the Storage option.
3 – The Clear Data and Clear Cache options will now be available. To clear the cache, tap Clear Cache.
There is no option to clear the cache on an iOS device; thus, you must reinstall the app.
Reinstall HBO Max App
If the HBO Max app is still not working, try reinstalling it. Defects and even technological hiccups can create such issues. However, reinstalling the HBO Max app should fix it. Follow the steps outlined below to do this.
1 – Tap & hold the HBO Max app icon, then tap the Delete/Uninstall icon.
2 – You’ll be asked to confirm removing the app; comply.
3 – Launch the App store on your devices.
4 – Look for the HBO Max app.
5 – To install the app, tap the Install option.
6 – Open the app and sign into your account when installed.
These were some steps to fix HBO Max not working. If you still face problems with the HBO Max app, you may switch to another device and stream on it. In addition, you may stream content from the HBO Max website using your browser.